Frequently asked questions

Frequently asked questions about cloud servers

Find short, straightforward answers about getting started, choosing products, payments and support at Dorsa Cloud.

Get started

3Question
What is Dorsa Cloud?

Dorsa Cloud is a cloud infrastructure platform. Create servers, storage, networking and databases, and manage them in projects through one panel.

What are projects for?

A project is like a workspace folder. Its services, team members, resources and costs are kept separate, and each service is created in the project you choose.

Where should I start?

If you know which product you need, open the panel from that product's page. If you are unsure, explore products or solutions first.

Choosing products and payment

3Question
How do I choose the right product?

Products are grouped into enterprise private cloud, compute, storage, networking and security, software deployment, databases, and domains and content delivery. Each product page explains its purpose and capabilities.

How are services billed?

Services are billed hourly based on selected resources and the time they exist. Turning off a server does not stop charges; deleting the service does. Retained public or floating IPs are billed separately. Estimate costs in the pricing calculator before provisioning.

Can I read a service guide before creating it?

Yes. Products with a guide link to the relevant documentation from their product page.

Software deployment and support

2Question
How is GitOps related to Kubernetes?

GitOps deploys and updates software from Git. Kubernetes runs applications, and GitOps is one way to deploy to it. Dorsa Cloud offers GitOps deployment to Kubernetes, not a managed Kubernetes cluster.

Where can I ask sales questions or get technical help?

Use the contact page for help choosing services and for sales questions. If you have an active service, submit a ticket through support in your client panel.